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Careers

  • Clinical Implementation Specialist
    Job Overview: Our innovative healthcare technology company is seeking an experienced Clinical Implementation Specialist to join our implementations team who will be responsible for implementing and training users on our patent pending technology and processes. This includes collaborating with the sales team and clients to understand their specific needs, perform pre- and post-contract workflow and customer satisfaction assessments, conducting training sessions, providing technical support, and ensuring a seamless transition to the process and technology. The Clinical Implementation Specialist will report directly to the Senior Clinical Implementation Specialist to promote our healthcare technology solutions to healthcare providers. While the role is in Austin, TX for onboarding, remote work is acceptable with potential extensive travel to client sites.  Responsibilities: Develop and maintain a strong understanding of our healthcare technology solutions and services. Provide onsite support for clients. Provide feedback to VP of Implementation on training programs approaches and outcomes. Collaborate with product design and interface teams to coordinate the technical, clinical and administrative milestones for project success. Provide exceptional customer service including providing updates on project status to clients and company leadership. Assist the Senior Implementation Specialist in keeping content up to date in materials utilized for data gathering, assessments, training and implementation. Provide back-up coverage for team members. Requirements: Experience in the healthcare industry is required. Coding/billing experience is preferred. Strong analytical skills and attention to detail. Experience in HCIT software implementation and training. Bachelor's degree or the equivalent of 5 years' experience in healthcare technology implementations. Advanced skills in Microsoft Office, (Word, Excel, PowerPoint, and Outlook). Excellent communication (verbal and written) and customer service skills. Ability to work independently or as part of a team while maintaining confidentiality. Exceptional interpersonal and relationship-building skills. Hard-working, well-organized, team player with a high level of dedication. Ability to work in a fast-paced environment and perform tasks with urgency. Must be able to travel 50% - 75% to perform onsite implementations. Preference will be given to candidates with VA, FQHC and/or physician practice experience. We offer a competitive salary and benefits package, ongoing training and development opportunities, and a collaborative work environment. Self-motivated individual who is passionate about disruptive healthcare technology.
  • Technical Documentation Manager
    Job Overview: Our innovative healthcare technology company is seeking an experienced Technical Documentation Manager to join our Client Success team who will be responsible for implementing and training users on our patent pending technology and processes. This includes collaborating with the VP of Imp. and Client Success, Implementation Specialists, DevOps, Interface Managers, and others to understand their specific needs for documentation. The Technical Documentation Manager will work with the Senior Implementation Specialists to create pre- and post-contract workflow and customer satisfaction assessments, ensuring a seamless transition to the process and technology. The Technical Documentation Manager will report directly to the Senior Clinical Implementation Specialist to promote our healthcare technology solutions to healthcare providers. While the role is in Austin, TX for onboarding, remote work is acceptable with potential travel to client sites.  Responsibilities: Develop and maintain a strong understanding of our healthcare technology solutions and services. Collaborate with software developers, product managers, and clinical staff to ensure documentation accuracy and relevance. Manage updates and revisions to documentation as software evolves. Design and implement style guides and documentation standards. Ensure compliance with healthcare regulations and standards in all documentation. Provide onsite support for implementation team members as required. Provide feedback to VP of Implementation on documentation approaches and outcomes. Provide exceptional customer service including providing updates on project status to company leadership. Assist the Senior Implementation Specialist in keeping content up to date in materials utilized for data gathering, assessments, training, and implementation. Provide back-up coverage for team members. Requirements: Experience in the healthcare industry is required. Bachelor’s degree in Technical Communication, English, Information Technology, or related field. Proven experience (3-5 years) as a documentation manager, particularly in healthcare software or related fields. Strong knowledge of documentation design tools and content management systems. Excellent written and verbal communication skills. Ability to understand and document complex software systems. Strong organizational skills and attention to detail. Experience with Electronic Health Records (EHR) and Revenue Cycle Management (RCM) systems and understanding of healthcare terminology. Strong analytical skills and attention to detail. Preference will be given to candidates with experience in HCIT software implementation, training, or documentation. Advanced skills in Microsoft Office, (Word, Excel, PowerPoint, and Outlook) and Adobe. Exceptional interpersonal and relationship-building skills. Hard-working, well-organized, team player with an elevated level of dedication. Ability to work in a fast-paced environment and perform tasks with urgency. We offer a competitive salary and benefits package, ongoing training and development opportunities, and a collaborative work environment. Self-motivated individual who is passionate about disruptive healthcare technology.
  • Information Technology Manager
    Company Overview: Med Claims Compliance Corporation is a rapidly growing healthcare technology startup that is focused on revolutionizing the healthcare industry through the use of innovative software and hardware solutions. Our mission is to improve the quality of healthcare for patients around the world, and we are looking for a dynamic and experienced Manager of Information Technology to join our team. Position Overview: Information Technology Manager will be responsible for overseeing all aspects of the company's information technology operations, including the development and implementation of new systems and software solutions, the management of the IT department, and the oversight of all data and security protocols. The successful candidate will have a proven track record of success in the healthcare technology industry, and will be able to provide strategic guidance and leadership to our team of developers and engineers. Key Responsibilities: Develop and implement an overall IT strategy that supports the company's mission and goals. Manage and oversee all aspects of the IT department, including hiring, training, and performance management. Work closely with cross-functional teams to identify and implement new software and hardware solutions that support business operations and improve patient outcomes. Develop and maintain strong relationships with external vendors and partners. Monitor and ensure compliance with all data security and privacy regulations, including HIPAA and GDPR. Provide regular updates and reports to senior leadership on IT performance and progress toward goals. Stay up-to-date on the latest technology trends and developments in the healthcare industry, and make recommendations for new solutions as appropriate. Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred. Proficiency in Microsoft Suite 10+ years of experience in the healthcare technology industry, with at least 5 years in a senior leadership role. Demonstrated experience in managing and leading a team of developers and engineers. Strong technical knowledge of software development, data management, and security protocols. Excellent communication and interpersonal skills, with the ability to work collaboratively across teams and departments. Proven track record of developing and implementing successful IT strategies that support business objectives. Experience with HIPAA and GDPR compliance, as well as other data security and privacy regulations. Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Quality Assurance Auditor- Ophthalmology
    Job Summary: We are seeking a seasoned healthcare documentation and coding Quality Assurance Auditor-Ophthalmology. The ideal candidate will have extensive experience in healthcare documentation and coding, with at least 1 year of ophthalmology experience. In this role, you will be responsible for documenting patient visit chart notes, auditing completed chart notes for accuracy and thoroughness, and verifying the appropriate ICD-10, CPT, and HCPCS codes are assigned to each chart note. Responsibilities: Listening to and documenting patient visits in the electronic health record Auditing chart notes within the electronic health record that have been created by our technology for accuracy and completeness. Assigning all appropriate ICD-10, CPT, and HCPCS codes to chart notes Auditing ICD-10, CPT, and HCPCS codes that have been applied to chart notes by our technology. Working closely with the Quality Assurance Team Lead and/or Director of Quality Assurance to create workflow policies and procedures for the department Communicating with the Quality Assurance Team Lead, Training and Implementation Department and/or providers to ensure satisfaction of newly onboarded practices and providers Requirements: 5+ years of experience in healthcare documentation and coding. 1 year of ophthalmology coding experience required One of the following credentials: CPC, COC, CPMA, CPPM, CDEO, CPMS (will be required to take knowledge-based tests for coding and medical documentation) Ability to type 70+ WPM (will be required to take typing test) Strong knowledge of claims adjudication processes and regulatory requirements Strong knowledge of documentation and coding processes and regulatory requirements Experience with EHR/EMR technology Strong analytical and problem-solving skills, with the ability to use data to drive decision-making and process improvement Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with cross-functional teams and external partners Ability to work independently and manage multiple priorities in a fast-paced, dynamic environment Experience working in a healthcare technology company or similar environment is a plus We offer a competitive salary, comprehensive benefits package, and a dynamic work environment that fosters creativity, innovation, and growth. If you are a strategic thinker, a strong leader, and passionate about healthcare and operational excellence, we encourage you to apply for this exciting opportunity.
  • Quality Assurance Team Lead- Ophthalmology
    Job Summary: We are seeking a seasoned Team Lead to lead the daily quality assurance function at our headquarter office. The ideal candidate will have extensive experience in healthcare claims coding, documentation auditing, a proven track record of driving operational excellence, and strong leadership and team management skills. Three years of ophthalmology experience is required. In this role, you will be responsible for overseeing the end-to-end chart note documentation and coding process, ensuring accuracy and timeliness, and driving continuous process improvements to optimize efficiency and effectiveness. Responsibilities: Ensure the accuracy and timeliness of chart note processing, and implement policies and procedures to optimize workflows Analyze data and identify trends to inform decision-making and support strategic planning efforts Collaborate with cross-functional teams, including customer support, product development, and sales, to ensure effective communication and alignment on chart-related issues Manage a team of documentation auditors and coders, providing leadership, guidance, and coaching to ensure high performance and engagement Ensure compliance with regulatory requirements and industry standards for documentation and coding Requirements: Bachelor's degree in healthcare administration, business administration, or related field; Master's degree preferred 10+ years of experience in healthcare documentation, coding, and/or revenue cycle, with at least 5 years in a management role. 3 years of ophthalmology experience is required. One of the following credentials: CPC, COC, CPMA, CPPM, CDEO, CPMS (will be required to take knowledge-based tests for coding and medical documentation) Ability to type 70+ WPM (will be required to take typing test) Strong knowledge of documentation and coding processes and regulatory requirements Experience with EHR/EMR technology Excellent leadership and team management skills, with a proven track record of building and managing high-performing teams Strong analytical and problem-solving skills, with the ability to use data to drive decision-making and process improvement Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with cross-functional teams and external partners Ability to work independently and manage multiple priorities in a fast-paced, dynamic environment Experience working in a healthcare technology company or similar environment is a plus We offer a competitive salary, comprehensive benefits package, and a dynamic work environment that fosters creativity, innovation, and growth. If you are a strategic thinker, a strong leader, and passionate about healthcare and operational excellence, we encourage you to apply for this exciting opportunity.
  • Sales Development Representative, CliniPoint SaaS
    Job Overview: Our innovative healthcare technology company is seeking an experienced Sales Development Representative to join our team. The successful candidate will be responsible for developing and executing sales strategies and tactics to achieving revenue targets. This position will work closely with the sales and marketing team to promote our healthcare technology solutions to healthcare providers. Responsibilities: Develop and execute a sales strategy to achieve revenue targets and increase market share. Build and maintain relationships with key customers and stakeholders. Develop and maintain a strong understanding of our healthcare technology solutions and services. Conduct product demonstrations and presentations for potential customers. Collaborate with the marketing team to develop and execute marketing campaigns to generate leads. Provide sales forecasting, pipeline management, and reporting to the executive team. Stay up to date with industry trends, competitive landscape, and best practices to improve sales performance. Participate in industry conferences and events to increase brand awareness and generate leads. Provide exceptional customer service to ensure customer satisfaction. Requirements: 2+ years of experience in outside sales, preferably in healthcare technology. Proven track record of achieving sales targets. Bachelor's degree. Excellent communication skills (verbal and written). Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Proficient in using CRM software, Microsoft Office suite and Adobe. Ability to learn and stay up to date with healthcare technology solutions and services. Up to 50% Travel Required. We offer competitive salary and benefits package, ongoing training and development opportunities, and a collaborative work environment. Self-motivated individual who is passionate about disruptive healthcare technology, sales management, and dynamic working environment.
  • Sales & Marketing Operations Administrator
    Job Overview: Our innovative healthcare technology company is seeking an experienced Sales & Marketing Operations Administrator to join our sales team. The successful candidate will be responsible for supporting sales strategies and tactics to achieve revenue targets. This position will report directly to Vice President of Sales & Marketing to promote our healthcare technology solutions to healthcare providers. Responsibilities: Develop and maintain a strong understanding of our healthcare technology solutions and services. Stay up to date with industry trends, competitive landscape, and best practices to improve sales performance. Strong research and reporting ability. Preparation and support for Sales internal and external meetings. Assisting with internal and external company events as needed. First point of contact for onsite support for potential customers Support Marketing functions (asset inventory, shipping, etc). Participate in industry conferences and events to increase brand awareness and generate leads. Provide sales forecasting, pipeline management, and reporting to the executive team. Compiling sales reports, meeting agendas and slides. Provide exceptional customer service to ensure customer satisfaction. Maintaining and updating sales and customer records. Maintaining customer care and relationships for the Sales & Marketing team. Collaborate with the Internal departments for project management and consistent communication. General Executive Support Back-up coverage for team members. Performing clerical functions such as preparing correspondence, conducting research, arranging conference calls and scheduling meetings Preparing expense reports & reimbursements for Market President Making domestic and international travel arrangements for executives Support Marketing functions for advertising and brand campaigns. Work within various multimedia outlets to promote a product. Requirements: Previous experience in sales administration, or a similar role. Familiarity with sales reports and sales records. Experience with industry software such as HubSpot CRM, Saleforce, or similar. Bachelor's degree preferred. Advanced skills in Microsoft Office, (Word, Excel, PowerPoint and Outlook) Excellent communication skills (verbal and written). Ability to work independently or as part of team while maintaining confidentiality. Exceptional interpersonal and relationship building skills. Hard-working, well organized, team player with a high level of dedication Ability to work in a fast-paced environment and perform tasks with urgency. Ability to multitask, attention to detail and work within deadlines. Position is on premises, locally based in Austin, TX. 20% travel for conference and meetings. Proficient in Adobe product for build, edit and revisions. Marketing experience preferred (or degree in marketing) We offer competitive salary and benefits package, ongoing training and development opportunities, and a collaborative work environment. Self-motivated individual who is passionate about disruptive healthcare technology, sales management, marketing and dynamic working environment.
  • Senior Clinical Implementation Specialist
    Job Overview: Our innovative healthcare technology company is seeking an experienced Senior Clinical Implementation Specialist to join our implementations team who will be responsible for implementing and training users on our patent-pending technology and processes. This includes collaborating with the sales team and clients to understand their specific needs, performing pre-and post-contract workflow and customer satisfaction assessments, conducting training sessions, providing technical support, and ensuring a seamless transition to the process and technology. The Senior Clinical Implementation Specialist will report directly to the Vice President of Implementation and Client Services to promote our healthcare technology solutions to healthcare providers. While the role is in Austin, TX for onboarding, remote work with potential extensive travel to client sites is acceptable.  Responsibilities: Develop and maintain a strong understanding of our healthcare technology solutions and services. First point of contact during client implementation and go-live. Train and support Junior Clinical Implementation and Training Specialists. Provide feedback to the VP of Implementation on training program approaches and outcomes. Maintain current and new version training materials for new hires. Collaborate with product design and interface teams to coordinate the technical, clinical, and administrative milestones for project success. Provide exceptional customer service including providing updates on project status to clients and company leadership. Provide backup coverage for team members. Requirements: Experience in the healthcare industry is required. Coding/billing experience is preferred. Strong analytical skills and attention to detail. Experience in HCIT software implementation and training. Bachelor's degree or the equivalent of 5 years’ experience in healthcare technology implementations. Advanced skills in Microsoft Project and Office, (Word, Excel, PowerPoint, and Outlook). Excellent communication (verbal and written) and customer service skills. Ability to work independently or as part of a team while maintaining confidentiality. Exceptional interpersonal and relationship-building skills. Hard-working, well-organized, team player with a high level of dedication. Ability to work in a fast-paced environment and perform tasks with urgency. Must be able to travel 50% - 75% to perform onsite implementations. Preference will be given to candidates with VA, FQHC and/or physician practice experience. We offer a competitive salary and benefits package, ongoing training and development opportunities, and a collaborative work environment. Self-motivated individual who is passionate about disruptive healthcare technology.

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